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Courier delivery dispatch information
Orders placed before Midday on working days (Monday to Friday) will be dispatched the same day. Orders placed from Midday onwards or on weekends will be dispatched the next working day.
Working days do not include bank holidays unless declared otherwise. Information on bank holidays and any other days of the year where orders are not dispatched are detailed below. When placing an order where the dispatch date falls on one of these dates, the dispatch will be rescheduled to the substitute date.
There are currently no dates scheduled where we won't be dispatching courier orders, but keep an eye on this page as that it likely to change throughout the year.
Currently, we only deliver to addresses throughout England, Scotland, Wales and Northern Ireland.
We recommend that you use a delivery address where you will usually be (i.e. your work address) during the day. If nobody is present when the delivery is attempted, you will be left a card detailing what to do to collect your parcel or rearrange delivery. The courier may reattempt delivery the next working day without you needing to rearrange, however, the parcel may also be returned to us after a certain length of time imposed by the courier if delivery or collection has not been arranged. Please refer to our terms and conditions for more details.